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5 mistakes to avoid when deploying mCommerce

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on August 13th, 2009 by Team Pi

Setting up a mobile commerce (or mCommerce) store is undoubtedly one of the smartest decisions that a business owner can take. A mCommerce store allows a seller to reach potentially millions of customers in a very short time period, and consequently boost his profits multifold. However, the deployment of a mobile commerce store is not an easy task. The mCommerce site has to be fast, secure, and user-friendly. Mistakes made during implementation and deployment of a site can leave it indefinitely plagued by various problems. These mistakes, often made by novice mobile commerce store owners, include:

  1. Not optimizing the mobile site code: It is essential to remember that mobile phone browsers lack many of the functionalities that are the staple of conventional web-browsers. Mobile commerce stores have to be optimized for viewing on cell-phone based browsers. Failing to do so can make the store take too long to load in the browser, often long enough for customers to lose interest in it.
  2. Not backing up critical data: Mobile commerce stores can suffer from these problems, just like conventional websites. It is imperative that sensitive data, like data about inventory contents, financial transactions and client feedbacks be backed up on a regular basis. Few situations can be more embarrassing than a client wishing to track the status of his purchase request, and the store owner being unable to provide him with the information due to data corruption.
  3. Not securing financial transactions: This can be a fatal mistake for mobile store owners. With the widespread usage of wireless technology in networking, mobile stores are no longer safe from hacking attempts. It is imperative to secure financial transactions with at least 128-bit encryption. Clients do not take it kindly if they find out that their credit card numbers and security codes have been hacked from the mobile commerce site.
  4. Not investing in backup power systems: How would a customer feel if he found what he was looking for and suddenly found that the site was offline when trying to order it? The server of every mobile commerce store needs a decent backup power supply, so that the store is always online, even during power failures.
  5. Not having spam-blockers installed on server: Spam e-mailing is a serious issue these days, and it hurts even more when the apparent sender is actually innocent. Thus it is essential to have some kind of spam filter installed on the server of the mCommerce store. It is also important to keep good spyware removal tool installed in the server and kept updated on a regular basis. That should prevent spyware programs from stealing the phone numbers from the server address book in order to send spam to those numbers.

If you are a mCommerce store owner, then a mobile store application that combines superior functionality with state of the art security will likely help you to avoid most of these mistakes. Cutting edge tech products like Cart2Mobile help businesses get to market quickly with flexible mobile commerce solutions, allowing extensive level of customization in order to suit your individual business processes.

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