Zoe Goes to Superhero Country, Powers Chatbot for C2E2

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A big shout out to the awesome organizers of the C2E2 for the successful launch of their AI-powered comic con concierge (read chatbot), ERNIE! Developed by Web Spiders, the chatbot helps con attendees and other interested parties in getting all their con related answers in a smart way.  

Why is the C2E2 the talk of the town?

C2E2, or the Chicago Comic and Entertainment Expo as it is more formally known, is Chicago’s premiere comic book and pop culture convention. This year, they are coming to rock the comic world from April 6-8 at the South Building at McCormick Place in Chicago. Spanning the latest and greatest from the world of comics, movies, television, toys, anime, manga and video games, C2E2 has been a geek Mecca for fans from all over the world, drawing around 80,000 attendees in 2017.

c2e2 website image

Guests to Die For – Chris Claremont (Uncanny X-Men) and Sean Gordon Murphy at the C2E2’18

From a show floor packed with hundreds of exhibitors and artist alley members, to panels, autograph sessions and screening rooms featuring sneak peeks at upcoming films and television shows, C2E2 gives fans a chance to interact with their favorite creators and celebrities and delivers a weekend of pop culture and fandom in downtown Chicago.

C2E2 + Web Spiders = Awesomeness!

The hundreds of thousands of guests who will flock the convention this year have a little bit of extra oomph to look forward to. For the first time ever, C2E2 has launched a chatbot to help attendees get information on all con-related topics, including guests, photo ops, signings, timings, policies and more. The software bot, named ERNIE, is available on their official Facebook page and website.  

Ernie is powered by Zoe, Web Spiders’ own chatbot platform, and is one of the many cool chatbots we’ve developed. It ‘talks‘ like any human would, helping busy comic fans get prompt answers to almost all question about the expo (ERNIE knows quite a lot about the neighborhood and can tell you about the best places to grab a bite too).

It not only provides a 24X7 customer support service but can also call on a real human if anyone wants to speak to one.

c2e2 chat screen 1c2e2 chat screen 2

No more searching through menus and submenus to find out the right information. All you gotta do is ask ERNIE!

We at Web Spiders (WS), develop AI-powered solutions that drive user engagement. We are best known for ZOE - the Customer Bot Platform, Gecko - the Video Interview Bot and Event2mobile - The leading Enterprise Event Engagement App. The clientele includes Fortune 500 companies like Mitsubishi Motors, Accenture, Amazon, Ogilvy, Cognizant, ASME and John Hopkins University. 

To know more about our other chatbots or get yourself one, follow us on our website and social channels (Facebook, Twitter, LinkedIn).

C2E2 is organized by ReedPop, who are behind some of the largest cons in the world, including the New York Comic Con, Emerald City Comic Con, Star Wars Celebration, BookCon, PAX and so many more.

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